ERIC Supports North Dakota Telemedicine Bill

House Human Services Committee
North Dakota Legislative Assembly
600 E. Boulevard Ave.
Bismarck, ND 58505-0360

RE: Comment on Proposed Telemedicine SB 2094

Delivered via email to members of the Committee

Dear Members of the Human Services Committee:

On behalf of The ERISA Industry Committee (ERIC), thank you for accepting input from interested stakeholders as you consider the proposed legislation, Senate Bill 2094, regarding telemedicine. ERIC is the only national association that advocates exclusively for large employers on health, retirement, and compensation public policies at the federal, state, and local levels. We speak in one voice for our members on their benefit and compensation interests, including many members with employees and retirees in North Dakota.

As plan sponsors, our members strive to provide the best health care possible to their employees, retirees, and families at an affordable cost. At ERIC, we seek to enhance our members’ ability to provide high-quality, affordable health care, and we recognize the significant opportunity provided by telemedicine to modernize health care delivery and improve access to quality medical care for workers and their dependents. Telemedicine minimizes the time spent attending a health care provider visit, making telehealth a great value to working parents, caregivers, and others struggling to balance work and family demands. It also provides access to care for rural and urban underserved populations, retirees, the elderly, disabled employees, and those with language barriers, chronic conditions, or transportation barriers that may otherwise not have access to care.

We applaud the bill’s language providing for the same standard of care for telemedicine visits as for those conducted in-person and for permitting the patient-licensee relationship to be established via telemedicine. The benefits of telemedicine will be greatly diminished if it can only be used by those with preexisting patient-licensee relationships. For example, many people that have recently moved for work, college students, those in need of a specialist, or those that have never been to a health care provider would not be able to utilize telemedicine services if a preexisting relationship was required.

When this bill was taken up by the Senate Human Services Committee, we submitted comments in opposition to the bill’s language around technology requirements for initial patient examinations. Section 4’s original language required that before initially diagnosing or treating a patient, an examination or evaluation of the patient that is “equivalent to an in-person examination” be performed. Audio conversations, in conjunction with store-and-forward technology, would not have met this requirement, and the original language essentially would have limited telemedicine options to video communication, other than for follow-up care. We applaud the Senate Committee for amending this language to permit store-and-forward technology for an initial visit and the Senate for passing it unanimously. We support the bill in its current form because it is technology-neutral and would oppose any amendment that might change such neutrality.

In 2015, the State Legislature defined telehealth as “the use of interactive audio, video, or other communications technology that is used by a health care provider or health care facility at a distant site to deliver health services at an originating site….” At ERIC, we support technology-neutral requirements in telemedicine legislation because restrictive requirements create a barrier to access—especially in rural areas where a significant proportion of the population lacks access to a fast, reliable internet connection capable of two-way audio-video communication.

We believe that it should be within the health care provider’s professional judgment to determine if a telemedicine visit will meet the requisite standard of care and what type of technology is appropriate to establish a relationship with a certain patient. Additionally, restrictive technology requirements prevent new forms of telemedicine technology, which are ever-evolving, from being quickly implemented. Patients should not be prevented from using telemedicine solely because they lack the capability to communicate with a provider via video. We request that the you consider allowing interactive audio in conjunction with asynchronous store-and-forward technology to be used to establish the patient-licensee relationship.

Thank you for accepting our input on this bill. ERIC is pleased to represent large employers with the goal of ensuring telemedicine benefits are accessible for millions of workers, retirees, and their families. If you have any questions concerning our written testimony, or if we can be of further assistance, please contact Adam Greathouse at or 202-627-1914.


Adam J. Greathouse
Senior Associate, Health Policy